AI Resources & Insights

You've heard AI is turning systems of record into systems of action. Here's what that shift actually means for CRMs and consulting firms.

The most oversold word in AI resourcing right now is autonomous. Almost nothing in the category actually runs without a person making the call, and the tools that claim otherwise tend to come apart the moment they meet real data.

Winning new clients is expensive. Growing the ones you have isn't. Here are 7 AI workflows for growing client lifetime value (or LTV) that you can start putting to use immediately.

AI is changing professional services delivery on two fronts: automating the admin and informing the decisions.

Meeting minutes were never the bottleneck. Here are 18 ways AI can close the loop between what gets said in meetings and what gets done.

Agentic AI does more than answer questions. It acts. Here is what that means for professional services firms, and where the hype outruns reality.

The 8 best AI resourcing tools for SMB consulting firms in 2026, compared on AI depth, G2 ratings, and fit for professional services.

Most AI accelerators are marketing. Here's the three-pronged framework that actually shortens consulting engagements.

Timesheets fail because recall is hard, not laziness. Here's how consulting firms are starting to use AI to fix capture, coding, and billing.

Most AI pilots stall before they save anyone an hour. Here's how consulting firms automate admin work with AI, and what to fix first.

IT consulting firms pitch AI to clients, then run on spreadsheets. In this article, we explore where the IT firms pulling ahead actually use it, and what it's worth per employee.

Resource planning is still one of the most manual, memory-dependent processes in most consulting firms, and it's usually the first thing to break as the firm grows. This post covers where AI is making a practical difference, what it looks like in a real resourcing meeting, and where it's still early.