For many consulting firm owners, the end of the month means sending invoices, and waiting on the inevitable emails from your clients’ finance department requesting clarification. Common requests include a breakdown of hours on a specific phase of the project, or additional detail on a task that went over the estimated hours.
In consulting, billable hour adjustments often happen at the end of the billing cycle, when the amount of hours actually worked exceeds what is reasonably expected by the client. Those hours are usually just dropped from the invoice silently, while work for the next billing cycle ramps up.
Discover the 5 common billing mistakes that cause clients to delay payment and how invoicing software like Projectworks solves them.
Discover the psychology behind billing transparency, why detailed invoices build trust, and how automated invoicing software helps strengthen relationships with your clients.