Projectworks Product Update: November 2025
Our New Look: Staying on Track As the Leading PSA Software
You will have noticed that Projectworks looks a little different recently.
In November, we rolled out a fresh user interface, with a new navigation menu, updated settings location, and refreshed colors and fonts. There have been no workflow changes. Just a smoother, more intuitive experience that keeps Projectworks at the forefront of PSA tools for professional services firms.
Learn more about our refreshed user interface and watch an overview video
Enhancing Our Employment Hero HR Integration
Multiple Projectworks users pointed out that our Employment Hero integration didn't capture part-days of leave.
We heard you, and we worked with Employment Hero to enhance our integration so that now you can sync hours (part-days), as well as full days, across from Employment Hero into Projectworks. This means our integration supports you fully, saving time on double-entry and making sure you're not letting any leave fall through the cracks.
Learn more about the Employment Hero integration
Making Our QuickBooks Online Integration Even Stronger with Classes
Our QuickBooks Online integration already enables you to sync invoices, expenses, and purchase orders, but now you can also configure "Classes" so that they appear on these invoice lines, expenses, and purchase orders.
This removes the need to manually set the class information in QuickBooks after export, saving you time and eliminating yet another one of those fiddly tasks that soaks up billable hours.
Adding Extra Support For In-App Questions
Finally, we've added a new chatbot in-app so that you can ask any support questions you have in the moment. Our fantastic Customer Success Team is still on-hand if you'd like to speak to a human - this addition will just save you time getting answers to quick questions that can be resolved in a couple of minutes.
You can access the new chatbot by selecting the "Help" icon on the top right in the Projectworks platform.
You Might Have Missed This Feature: Cloning Projects
This feature isn't really hidden - but you might not know about it.
Cloning a project is a quick way to create a new project with a standard set of budget lines and timecodes, all ready to go.
By cloning projects, you can also create reusable templates for future work.
Learn more about cloning in this video from team member Casey, or check out this detailed Knowledge Base article.
Stay in the Loop
Want to stay up-to-date with Projectworks product updates as they drop? Make sure to check our Release Notes regularly - we update these every 2 weeks. To get monthly updates straight to your inbox, sign up to our product mailing list.
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Novigi has an impressive story. Since launching in 2016, they’ve scaled to 550 staff across six offices and two countries, while becoming the fastest-growing professional services firm on the AFR Fast 100 - their story is worth studying.
Happy New Year! To kick things off, we're sharing our new, smoother connection between Schedule, Resourcing, and Forecasting. Plus, do you use our QuickBooks Online or HubSpot integrations? We've added new QBO classes and enabled HubSpot Line Items to create Budgets in Projectworks, saving you valuable billable time.
”When new work comes in, we have the right people, ready to go. Winning work and protecting the team, we never have to choose just one.” How often can you confidently say the same? Facing resourcing questions about upcoming projects can sound simple, but if your schedules are built on assumptions and capacity is only estimated, face it, your resource planning is under-engineered!
